Terms of Service

Last Updated: October 16, 2026

 

1. Agreement to Terms

By accessing or using the StoryCorder website and services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, then you may not access the service.

 

2. Description of Service

StoryCorder provides a digital platform that allows users to record video interviews of themselves or others using guided prompts. The final product is a digital video file that is delivered to the user via email. The service is offered through various packages, including Mini Moments, Legacy Collection, and Family Favorites.

 

3. User Responsibilities and Content Ownership

Account and Purchase: You are responsible for providing accurate information when purchasing a package and for maintaining the confidentiality of your account.
User Content: You retain all ownership rights to the video and audio recordings you create using our service (“User Content”). We do not claim any ownership over your recordings.
License to Us: By using our service, you grant StoryCorder a limited, non-exclusive license to host, store, and process your User Content solely for the purpose of creating and delivering your final video product.
Responsibility for Content: You are solely responsible for the content of your recordings. You agree not to record any content that is unlawful, defamatory, or infringing on the rights of any third party. You must obtain consent from all individuals who appear in your recordings.


4. Payments and Refunds

Pricing: The prices for our packages are listed on our website. We reserve the right to change prices at any time.

Payment: All payments are processed securely through our third-party payment processor.

Refund Policy: Due to the personalized and digital nature of our service, all sales are final. Refunds will not be provided once the recording process has begun, as the service is considered rendered. If you experience a technical issue that prevents the completion of your recording, please contact us for assistance.


5. Intellectual Property

The service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of StoryCorder and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

 

6. Termination

We may terminate or suspend your access to our service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms of Service. Upon termination, your right to use the service will cease immediately.

 

7. Limitation of Liability

In no event shall StoryCorder, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the service.

 

8. Governing Law

These Terms shall be governed and construed in accordance with applicable laws, without regard to its conflict of law provisions.

 

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any significant changes by posting the new Terms on this page. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.

 

10. Contact Us

If you have any questions about these Terms, please contact us via the contact information provided on our website.