Last Updated: October 16, 2026
StoryCorder (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, storycorder.com, and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We collect information that you voluntarily provide to us when you use our services. This includes:
Personal Data: When you purchase a package (Mini Moments, Legacy Collection, or Family Favorites) or create an account, we may collect your name, email address, and payment information. Payment information is processed by our third-party payment processors and is not stored on our servers.
User Content: The core of our service involves recording video and audio of individuals telling their stories (“Recordings”). By using our service, you are providing us with this User Content. This content may contain personal information, including the likeness and voice of the individuals being recorded.
Usage Data: We may automatically collect information when you access the website, such as your IP address, browser type, operating system, and access times.
We use the information we collect to:
Provide and Operate the Service: To process your order, deliver the final edited video to you via email, and manage your account.
Communicate with You: To send you transactional emails, such as order confirmations and delivery of your final product, and to respond to your inquiries.
Improve Our Services: To understand how our services are used so we can enhance the user experience.
Comply with Legal Obligations: To comply with applicable laws and regulations.
We do not sell your personal information or User Content. We may share your information in the following limited circumstances:
With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing and email delivery. These vendors are obligated to protect your information.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
We retain your User Content (the Recordings) for as long as necessary to provide the service and for a reasonable period thereafter to allow you to access your final product. You may request the deletion of your User Content and personal data at any time by contacting us. Please note that once your data is deleted, you will no longer be able to access your purchased video.
You have the right to:
Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information and User Content.
Object to the processing of your information.
We use administrative, technical, and physical security measures to protect your personal information and User Content. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable.
Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
If you have questions or comments about this Privacy Policy, please contact us via the contact information provided on our website.